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Workplace Savings for plan participants
Corporations and private companies
401(k) plans
Non-profit organizations and public sector entities
Education, healthcare, research, associations, religious groups
For employees of corporations or private companies
By phone
You can manage your 401(k) account over the phone by calling your Fidelity Retirement Benefits live, toll-free, virtually 24 hours a day. Refer to your 401(k) enrollment brochure or your Human Resources department for your dedicated phone number.
By email
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For employees of non-profit organizations and public sector entities
By phone
If you have specific questions about your account balances or plan features, please call 1-800-248-4193 any business day between 8 a.m. and 12 midnight (ET).
To reach the 24-hour automated phone system, call 1-800-343-0860. The Fidelity Investments Retirement Services Telephone system (F.I.R.S.T.) makes it easy for you to access your workplace savings plan by letting you perform transactions right over the phone, virtually 24 hours a day.
By email

 

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