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Personal investors |
By phone
Help is available to you 24 hours a day, at no charge, and without sales pressure. Call us for answers to your investment questions, information on fund performance, prices and yields, or explanations of investments that may match your needs.
For information, choose one of the topics below:
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Fidelity Representatives
Call to discuss your investment needs, to request fund prospectuses, or to open an account. Fidelity Representatives are available 24 hours a day, seven days a week.
Account Information and Service: 1-800-544-6666
Automated Account Information
Call to obtain mutual fund and stock quotes, check account balances, and make transactions. Automated Account information is available 24 hours a day, seven days a week.
Mutual Fund and Brokerage Accounts For quotes, account balances, and exchanges: TouchTone Xpress®: 1-800-544-5555
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Fidelity Specialists
Retirement Specialists: 1-800-544-4774 Rollover Specialists: 1-800-544-5650 Annuity Specialists: 1-800-544-2442
Services for the Deaf and Hearing Impaired
TDD -- Service for the Deaf: 1-800-544-0118

By mail
You may find doing business by mail the most convenient way to open your first Fidelity account, send additional investments, or request redemptions. Within 24 hours of receiving your
transaction request, a confirmation statement will be on its way to you.
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Brokerage Services
Making Changes to Your Account: Fidelity Brokerage Services, Inc. Attn: Brokerage Operations P.O. Box 770001 Cincinnati, OH 45277-0002
Making Deposits (retirement and non-retirement): Fidelity Brokerage Services, Inc. P.O. Box 770001 Cincinnati, OH 45277-0003
Paying for Trades: Fidelity Brokerage Services, Inc. P.O. Box 770001 Cincinnati, OH 45277-0003
Mutual Fund Services
General Mutual Fund Correspondence
For retirement accounts: Fidelity Investments P.O. Box 770001 Cincinnati, OH 45277-0003
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For non-retirement accounts: Fidelity Investments P.O. Box 193 Boston, MA 02101-0193
Overnight/Certified Mail Only
For all correspondence: Fidelity Investments 100 Crosby Parkway Covington, KY 41015
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By email

In person
At over 100 investor centers nationwide, Fidelity representatives will be happy to review your personal investment goals and objectives and to assist you with any Fidelity investments or services. You can also stop by to pick up product information, sign up for a free educational Investor Seminar, open a new brokerage or mutual fund account, or make additional investments.
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