Customer Service

Personal Accounts
(Brokerage, IRAs, 529)

Manage Your Accounts

Update Your Profile (Log In)
Username/Password, E-Mail & mailing address, mail preferences, beneficiaries, dividend & capital gains settings
Find a Form
Frequently requested forms, transfers, account features
Manage Account Features (Log In)
Automatic investments, direct deposits, order checks, bank transfers, bill payment
Set-up and Manage Alerts (Log In)
Account activity, trades, balances, positions; stock, bond, and mutual fund events; price triggers

Frequently Asked Questions

  1. Where can I see how Fidelity is using customer feedback?Show answer.
  2. Can I add or update the beneficiaries to my accounts online?Show answer.
  3. Where can I find the forms (or online links) to make a change to my account or to open a new account?Show answer.
  4. Where can I get a copy of my account documents, such as statements, tax forms, and trade confirmations?Show answer.
  5. How can I personalize my accounts by assigning a nickname that makes sense?Show answer.

Employer-Sponsored Benefits & Compensation
(401(k), 403(b), Pension)

Manage Your Accounts

Update Your Profile (Log In)
Username/Password, E-Mail & mailing address, mail preferences, beneficiaries
Find a Form (Log In)
Frequently requested forms

Contact Us

Frequently Asked Questions

  1. What are the options for the money in my 401(k)/403(b) account if I leave my employer?Show answer.
  2. How can I take a loan or withdrawal from my 401(k)/403(b) account?Show answer.
  3. How much can I contribute to my 401(k)/403(b) account this year?Show answer.
  4. What is an employer or company match?Show answer.