Customer Service

Personal Accounts
(Brokerage, IRAs, 529)

Manage Your Accounts

Update Your Profile (Log In)
Username/Password, E-Mail & mailing address, mail preferences, beneficiaries
Find a Form
Frequently requested forms, transfers, account features
Manage Account Features (Log In)
Automatic investments, direct deposits, order checks, bank transfers, bill payment

Frequently Asked Questions

  1. Where can I learn more about the new Portfolio Positions page?Show answer.
  2. Where can I find the amount I've taken year-to-date from my IRA?Show answer.
  3. How do I transfer money online between my bank and my Fidelity account?Show answer.
  4. How secure is my account information?Show answer.

Employer-Sponsored Benefits & Compensation
(401(k), 403(b), Pension)

Manage Your Accounts

Update Your Profile (Log In)
Username/Password, E-Mail & mailing address, mail preferences, beneficiaries
Find a Form (Log In)
Frequently requested forms

Contact Us

Frequently Asked Questions

  1. What are the options for the money in my 401(k)/403(b) account if I leave my employer?Show answer.
  2. How can I take a loan or withdrawal from my 401(k)/403(b) account?Show answer.
  3. How much can I contribute to my 401(k)/403(b) account this year?Show answer.
  4. What is an employer or company match?Show answer.